Audio Visual Systems Support
The JVN Systems Audio Visual support team is lead by talented engineers who are responsible for the overall functionality of your systems. With our resources, we are capable of providing both remote and on site support for a broad range of systems and networks. The support engineer working with you or your team is certified in the systems they interact with and are well experienced in troubleshooting these systems to the root of any issue and recovering full functionality.
Long term support and maintenance contracts are both offered by JVN Systems as well as on-demand, as-needed support. A talented and flexible systems support team can keep your systems operating. With our support contracts, JVN takes a proactive approach in handling system maintenance rather than a reactive one. Our ability to do so is what allows us to promise minimal downtime for when use of your system is critical to your business.
A successful JVN Systems support session is a coordinated effort between JVN Systems and our manufacturers resources. JVN Systems maintains support libraries and internal resources that help solve issues of various kinds with a vast array of audiovisual systems. JVN Systems has working partnerships with the manufacturers of the equipment that we integrate with as well as other equipment that we service. Additionally, we have seasoned staff who have hands on experience with legacy systems.
For those times when older systems have equipment that is too expensive to replace, we can provide cost effective upgrades and overhauls to bring your systems' functionality up to date.
We know the equipment that we integrate very well and thoroughly test the assembled systems in our production facility. We customize the solutions to fit the individual client's needs and provide Master's level programming when implementing room control systems.
Some of the technology equipment manufacturers whose equipment we integrate are:
Crestron Electronics has carved the path for technological innovation since 1971. They create automation solutions that transform the way people live their lives, making their day-to-day tasks easier and improving efficiency and productivity. They strive to be at the forefront of cutting-edge technology, constantly offering faster, better solutions that address the needs of customers the world over. With Crestron, you aren’t just buying top-of-the-line electronics, you are investing in scalable and customized solutions, gaining 24/7 global service and support, and sponsoring products that are designed and manufactured in America.
With three decades of experience in flat panel display technology, projection, and processing, Planar brings deep technology expertise to big display challenges. Planar helps you understand the technology options available to you and brings the latest and best offerings to bear.
For more than 40 years, Biamp has focused on making exceptional AV hardware and software for both enterprise and everyday applications. In spaces large and small, from conference rooms to complex enterprise applications for universities and beyond, Biamp's products help people connect and communicate.
Shure is dedicated to manufacturing microphones and audio electronics to help amplify, process, and mix sound. Perfectly. Transparently. Reliably.
With a history of audio innovation that began in 1925, Shure has turned a passion for making great microphones and audio electronics into an obsession. No wonder Shure continues to set the worldwide industry standard for superior microphones and audio electronics.
Founded over five decades ago, QSC is a globally recognized leader in the design, engineering and manufacturing of high-performance audio, video and control products including the Q-SYS Platform, power amplifiers, loudspeakers and digital mixers. Uniquely leveraging a broad range of technologies located under one roof, QSC products outperform the sum of their parts by delivering reliable, scalable and flexible solutions for installed, corporate, portable, production and cinema customers worldwide.
Cisco helps seize the opportunities of tomorrow by proving that amazing things can happen when you connect the unconnected. An integral part of their DNA is creating long-lasting customer partnerships, working together to identify their customers' needs and provide solutions that fuel their customers' success.
Polycom is now a part of Plantronics. Together, they are the premier provider of communications and collaboration technology that creates the most natural people-focused experiences. Their broad portfolio of solutions spans headsets, desk phones, audio and video conferencing, software, analytics and services that work with any platform—providing their customers and partners the best experience in every environment.
For more than a decade, Lifesize has been at the forefront of video collaboration delivering high-quality technology designed to bring people together. Their focus is on developing market-leading products that deliver easy-to-use and scalable audio, web and video conferencing. They combine an integrated, best-in-class cloud-based conferencing experience, with award-winning, easy-to-use HD camera systems and HD phones so that you can connect to anyone, anywhere. It’s a meeting experience like no other.
Atlona prides themselves on being an agile company that develops innovative and reliable products to solve the challenges facing today’s AV industry.
Equally important to them is their customer commitment to be easy to do business with and provide you with the industry’s best support program.
We know your systems need to work with your daily tasks, not against it. We’ll take care to make sure you have a streamlined system from top to bottom. All of our equipment will work together so you can manage it easily and maintain complete communication with your guests, clients, and staff. Larger scale distributions can be managed centrally or on the cloud with ease.